Hotel North York Ontario Policies


Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 15 years old stay for free when using an existing bed. No cots are available. No extra beds are available.


Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Element Restaurant & Lounge is closed from Mon 26 Jul 2021 until Tue 31 Aug 2021 Bar is closed from Mon 26 Jul 2021 until Tue 31 Aug 2021 Fitness centre is closed from Mon 26 Jul 2021 until Tue 31 Aug 2021 Hot tub/jacuzzi is closed from Mon 26 Jul 2021 until Tue 31 Aug 2021 Swimming pool #1 is closed from Mon 26 Jul 2021 until Tue 31 Aug 2021 A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the property does not accept cash or debit cards. The name on the reservation must match the name on the credit card used to make the booking.